Top Tips for Social Media

By | September 21, 2020 |

Over 70% of Small Medium Enterprises (SMEs) in the UK have some sort of social media presence.  This is not surprising given that in the UK alone, there are 37 million users of Facebook, (47% of these over 35 years of age) and 29 million users of LinkedIn (37% of whom are between the ages…

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Dealing With Complaints on Social Media

By | August 21, 2020 |
social media management agency manchester

No matter how good the service your company provides, you might still receive the occasional complaint or negative review. The growth of social media in recent years has made it all the more easy for your customers to make themselves heard, and given the very public nature of these forums, your responses can make or…

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