Top Tips for Social Media
Over 70% of Small Medium Enterprises (SMEs) in the UK have some sort of social media presence. This is not surprising given that in the UK alone, there are 37 million users of Facebook, (47% of these over 35 years…
Dealing With Complaints on Social Media
No matter how good the service your company provides, you might still receive the occasional complaint or negative review. The growth of social media in recent years has made it all the more easy for your customers to make themselves…